Customer: Mr. Kerry S.
How satisfied are you with the product or service, provided by SafeGuard Protection? Very Satisfied
Were your expectations met with the technology provided? Definitely
Will you recommend SafeGuard Protection to other people needing this type of service or product? Definitely
How would you rate the quality of the installation?
How would you rate customer service?
How would you rate product knowledge?
Was the use of your system/systems well explained?
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Mitch and his team epitomize excellence in customer care. Their attention to detail and quick follow-up service is so reassuring especially when it comes to home security.
Kerry
Customer: Michael R.
How satisfied are you with the product or service, provided by SafeGuard Protection? Very Satisfied
Were your expectations met with the technology provided? Definitely
Will you recommend SafeGuard Protection to other people needing this type of service or product? Definitely
How would you rate the quality of the installation?
How would you rate customer service?
How would you rate product knowledge?
Was the use of your system/systems well explained?
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Safeguard Video and Alarm was recommended to us for a quote when we purchased our new home a few years ago. We met with Mitch and he was very knowledgeable and listened to all of our wants and needs. He was then able to offer us quotes and a few different possible solutions to meet our requirements. He offered excellent advice and never made us feel like he was trying to "sell" us on anything, but rather was being responsive to our needs. The installation of the system (video and alarm) was nothing short of meticulous. A great deal of care was taken by his team to do the neatest job possible installing the systems in our mid 50s home. Everyone we dealt with during the process was courteous and careful in our home and the system has been functioning fantastically well for 2+ years.
Any small techno issues we have had have been rapidly and efficiently dealt with by Mitch and all were resolved easily and were issues with out home network and not with the actual security/video system itself.
Having dealt with other well know home security systems in our previous 2 homes, I can say with confidence that Safeguard sets the standard both in products and service and all at extremely competitive pricing given the value of the products and services they offer.
Customer: Ms Rena R.
How satisfied are you with the product or service, provided by SafeGuard Protection? Very Satisfied
Were your expectations met with the technology provided? Definitely
Will you recommend SafeGuard Protection to other people needing this type of service or product? Definitely
How would you rate the quality of the installation?
How would you rate customer service?
How would you rate product knowledge?
Was the use of your system/systems well explained?
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I am very pleased with my choice in the RING video doorbell. Installation was fast and easy and the product has given me the security features that I was looking for at a very reasonable price point. Mitch was great to deal with and I have already recommended this product and Safeguard Video and Alarm to all my friends and family.
Customer: Mr. Elliot M.
How satisfied are you with the product or service, provided by SafeGuard Protection? Very Satisfied
Were your expectations met with the technology provided? Definitely
Will you recommend SafeGuard Protection to other people needing this type of service or product? Definitely
How would you rate the quality of the installation?
How would you rate customer service?
How would you rate product knowledge?
Was the use of your system/systems well explained?
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I don't write many reviews but this is one is well deserved. I will start by saying if you want to discuss my experience, installation, maintenance or see the system the door is always open.
SHORT: Mitch is Fantastic. He designed a multi step approach to my house where I started with alarms and grew into it based on my families changing needs - cameras, wiring, security, internet etc. Each time he adds a layer on he ensures I am future proofed for tomorrow.
My family trust Mitch implicitly. He has a key and access to the home and I am confident it is in good hands. Additionally, he is connected to the area but knows his product. his installation team is super professional and masters in the art of hiding wires.
If your in the market for any of the above I certainly recommend his services.
Well deserved Mitch
Elliot Milian
Customer: Mr S. Cohen
How satisfied are you with the product or service, provided by SafeGuard Protection? Very Satisfied
Were your expectations met with the technology provided? Definitely
Will you recommend SafeGuard Protection to other people needing this type of service or product? Definitely
How would you rate the quality of the installation?
How would you rate customer service?
How would you rate product knowledge?
Was the use of your system/systems well explained?
Please tell us how we did, your comments are welcome:
The installation went very well and the installer was extremely neat and tidy. Mitch has been great to deal with before during and after installation. He is very knowledgeable about the product and addressed all of the needs that we had and the setup was very easy. When we did have an issue after installation (not a fault of the system) Mitch responded immediately and was on site to address the concern even though it was not caused by him or the system. I highly recommend Safeguard Video and Alarm.